Shipping policy

We roast your coffee to order Monday-Friday every week. Please see our schedule below: 

 

— Orders placed before 1:00 p.m. PST on Sunday through Thursday — roasted and shipped the following day

 

— Orders placed before 1:00 p.m. PST on Friday — roasted on Sunday and shipped on Monday

 

— Orders placed after 1:00 p.m. PST on Friday — roasted and shipped on Monday

 

We offer shipping via USPS Priority within the United States and to US Military Outposts. USPS claims that Priority Mail delivers your order within 2-3 business days (with the exception of Sundays & holidays) depending upon your proximity to our Los Angeles origin zip code: 90038. We do not offer international shipping at this time.

To track the status of your shipment, click on the provided tracking number, which will redirect you to the USPS site. It may take up to 24 hours before package status information becomes available. If you do not receive your shipment, or you believe it is otherwise mis-delivered, returned-to-sender, missing or stolen, please contact Customer Support for further assistance.

 

Customer Support Hours

Have questions about your order, subscription, or account? Our Customer Support team is happy to help.

 

Hours: Sunday through Friday from 9:00am PST to 5:00pm PST

Email: orders@sightglasscoffee.com

Phone: 415.861.1313